Questions for HE sales goons about $400 cabinet deal ---------------------------------------------------- These are in no particular order. 1. How much power is included? A: 120V/15A FOLLOW UP QUESTIONS: 1. Is this a 15A circuit (as in a breaker will trip if the cabinet goes over) or is it 15A with billable overage? 2. What are our options if more than 15A is needed? 3. -48VDC an option? 4. A/B power? 2. The deal includes 1GbE transport. Can IP space be obtained through HE? How much $ (v4 and v6)? A: IPV6 is plentiful and included. Up to a /27 IPv4 block can be included with justification (whatever that means). FOLLOW UP QUESTIONS: 1. What is the process for requesting the /27 and IPv6 blocks? 2. What CIDR increments are additional IPv4 addresses available in? 3. What is the contract length? Minimum/maximum term? A: 1, 2, or 3 year term FOLLOW UP QUESTIONS: 1. After the contract term is up, what can I expect it to increase to? 7. How does physical access work? How many people can have access? 8. How much would it cost to bump to 10GbE transport? 9. What is the transfer allowence for HE provided transport? 10. Ask about SLAs (poilcy for outages, entitled to SLA damages, SLA on transport) 11. Is there a PQM endpoint that we can read? 12. Any other included "freebies" as a tenant? 13. Is there a limit to free cross-connects? 14. What are the next steps in obtaining a cabinet?